Troubleshooting 3.6

We have had two reports from people today saying that after their upgrade to 3.6 they need to keep logging into TripIt each time they start My Trips.

This is obviously not what we intended and we are looking into the problem.

UPDATE 3: Version 3.7 is now available in the marketplace. It addresses the issue of forgotten settings/login information in pre-Nodo (March phone update) phones.

UPDATE: This issue is present on phones without the "NoDo" update from Microsoft. Please update to the "March Update" (NoDo) from Microsoft and this issue will not occur. We are working on a solution for pre-Nodo phones, but for the time being you will need to log into the app each time.

UPDATE 2: We have identified the issue and have submitted a new version to Microsoft. It should be out in the next couple of days.

For the time being, please uninstall My Trips from your phone and then re-install it from the Marketplace (if you bought it you won’t be charged twice).

We are very sorry for this inconvenience.  The vast majority of our users are running 3.6 happily, so for those of you seeing this issue we are deeply sorry.  Please leave a comment here if you are unable to resolve this issue using the steps above.



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